Effective Date: 01.08.2024
1. Introduction
At Imovine, we prioritize your privacy and are committed to safeguarding your data. This privacy policy outlines the types of information we collect, how we use and store it, and the rights you have regarding your data. By using our services, you agree to the practices described in this policy.
2. Data Collection
We collect personal data to provide you with a seamless and personalized experience on our platform. The data we collect includes:
- Name and Surname: Collected via registration forms and used to personalize your interactions with our services.
- Email Address: Collected during account creation, newsletter sign-ups, and when you contact us. We use this information to communicate with you, and send updates, and marketing materials.
- Phone Number: Collected during registration and used for customer support, account verification, and important notifications.
- IP Address: Automatically collected when you use our website. This information is used for security purposes, fraud prevention, and to understand user behavior on our site.
- Cookies: Small files placed on your device to enhance your experience, track site usage, and deliver targeted ads. For more details, see our Cookies and Tracking section below.
We collect this data through various methods:
- Forms: When you fill out forms on our website, such as registration or contact forms.
- Cookies and Tracking Technologies: Used to enhance user experience, track your activity on our site, and gather analytics data.
- Analytics Tools: We use tools like Google Analytics to understand how users interact with our site and to improve our services.
- Stripe Payments: When you make a transaction, we collect the necessary data to process payments securely via Stripe.
3. Data Usage
We use the personal data collected for the following purposes:
- Processing Transactions: Your name, email, and payment information are used to process transactions securely through Stripe. This ensures your payments are handled efficiently and safely.
- Contacting Users: We use your contact information to respond to inquiries, provide customer support, and send important updates about your account or our services.
- Personalizing Content: Your data helps us tailor the content and recommendations you see on our website, providing a more relevant and engaging experience.
- Marketing and Promotions: With your consent, we use your email to send you promotional materials, special offers, and updates about our services. You can opt out at any time by clicking the unsubscribe link in any email.
Data Sharing We respect your privacy and do not sell, trade, or otherwise share your data with third parties, except in the following cases:
- Stripe: To process payments, we share necessary data with Stripe, which includes your name, email, and payment details. Stripe’s privacy policy applies to the handling of your payment information.
- Legal Obligations: We may disclose your data if required by law or in response to valid requests by public authorities.
4. Data Storage and Security
Your data is stored securely on servers located within the European Union and in cloud storage systems that adhere to the highest security standards. We use industry-standard encryption protocols to protect your data during transmission and storage.
Data Retention We retain your data for one year, after which it is securely deleted or anonymized unless we are required by law to retain it for a longer period.
5. User Rights
You have the following rights regarding your data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: If your data is inaccurate or incomplete, you can request that we correct it.
- Right to Erasure: You can request that we delete your data, subject to certain conditions.
- Right to Withdraw Consent: If you have provided consent for us to process your data, you can withdraw this consent at any time. To exercise these rights, please contact us at [Leave Blank for Now].
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, track your activity, and personalize your experience.
Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems.
- Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data is used to improve the performance and usability of our site.
- Functional Cookies: These cookies allow the website to remember choices you make, such as your language preference or the region you are in, to provide enhanced and personalized features.
- Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They also help measure the effectiveness of our advertising campaigns.
Third-Party Cookies: In addition to our own cookies, we use cookies from third parties, including:
- Google Analytics: To analyze user interactions with our site and improve our services.
- Meta (Facebook): For tracking user interactions and delivering targeted ads.
- LinkedIn: To understand how our professional audience engages with our content and to tailor advertising accordingly.
- HubSpot: For customer relationship management (CRM), marketing automation, and analytics.
- WordPress: For site functionality, such as login sessions and user preferences.
You can manage your cookie preferences through our cookie banner when you first visit our site. Most web browsers also allow you to control cookies through their settings. However, please note that disabling cookies may affect the functionality and your experience on our website.
7. Legal Compliance
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. If you have any questions about your data rights or how we handle your personal information, please contact us at gdpr@imovine.hr.
8. Changes to This Privacy Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you via email. The updated policy will take effect one month from the date of notification. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
9. Children’s Privacy
Our services are not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.
10. International Data Transfers
We do not transfer your personal data outside of the European Union. All data is stored and processed on servers within the EU, ensuring compliance with EU data protection standards.
11. Consent
We obtain your consent for the collection and processing of your personal data through our cookie banner and opt-in forms. By continuing to use our website and services, you consent to the practices outlined in this privacy policy.